Updated by Savanah Lavinder on October 1, 2017
BetOnline.ag, and domain BetOnline.com, was actually banned from Google for a bit in early 2014 for not following their site guidelines so I decided to do this review of their gambling site. You can visit their site directly at the following domain (www.betonline.ag).
I consider BetOnline to be a fully legit sports betting, casino, and poker business despite the strange url ending and (.ag standing for Antigua) for reasons I will now go through. The “dot com” version is the same by the way.
If you read some forum reviews prior to my personal review about BetOnline then you may already have a negative opinion of this brand. I’ve read most of them and the majority of forum posters who submitted the reviews are illegitimate members, paid competitor shills, or losing players who have violated basic terms of BetOnline. Another common one is the user doesn’t understand the complications of processing gaming related transactions with high probability that the money can get seized at the site owners expense, which slows payments as it gets processed twice. That or the disagreement was settled, but the review or post was never updated. Take your pick but I do believe BetOnline is a reputable site but fails at not hiring a manager to monitor their brand and accusations online.
Every single gambling company I’ve reviewed has tons of negative reviews online but in almost all circumstances it comes down to losers blaming the house. These companies make millions a day, they have no reason to cheat customers – at least not the legit poker sites.
Here is my current review as I would write to a friend.
Who Owns It?
The people who own Betonline.ag (owner is rumored to be Dalton Wagner, guys with sites that have sportsbooks stay incognito) have been servicing us bettors for more than 15 years so they’ve got plenty of runs on the board. More about the owners can be found at my other site, onlinebetting.com/betonline and reading the ‘unbiased review’ of the owners. A person who wants to remain unidentified wrote that – it’s quite interesting.
The Bad Stuff First
Betonline’s 24/7 customer phone support is notoriously unfriendly and usually requires a wait time unlike the instant answer and courteous support found at Bovada (another review). They’ve gotten better but they are all Panamanian guys answering the phones that don’t care much for Americans. You can’t even use the live chat unless you have deposited. For a billion dollar company not to have basic training for their customer support is beyond me, but it seems the bigger companies get these days the worse the support gets. Unfortunately, the customer support is Betonline’s biggest failure as a betting site. Everything else is done well for today’s environment.
BetOnline’s internal betting platform isn’t the prettiest or easiest to use either – it’s not ugly but there’s better lookers out there – but it makes up for its relatively plain appearance with excellent promotions with the likes of Cash Backs and Rebates. The addition of Live Betting, Mobile Betting and a Live Dealer casino has been a very positive move for Betonline to make it peak as one of the top three (3) gambling sites on the web for US bettors.
Betonline gives 200% up to $2,000 in free-play bonuses on your initial deposit. It’ll take you a while to meet Betonline’s rollover requirements but it’s worth sticking around, with a potential bonus of 2,000 American dollars with your first deposit.
Upon registration, Betonline is probably the best at having successful credit card deposits for US customers. They are the only gambling site to serve all 50 US States. Visa, MasterCard, Discover, and American Express are supported by Betonline. Amex is only available to players who have made a minimum of five deposits using another method and have at least $250 in their account. It’s best to call customer support if you have any problems depositing, they have alternate credit card processors that Betonline will run your card through in the event that your card is initially declined.
They recently started accepting Bitcoin as a deposit and withdrawal option. There are $20 minimum and $3,500 maximum limits on deposits and withdraws using this banking option. Additionally, for US customers they have Money Transfer (Western Union and MoneyGram) and Bank Wires but these can take longer and are not as convenient as instant credit card deposits. We use these as a last resort. International customers have no problems depositing with all the normal Neteller, Skrill, and Credit Card options.
October 2017 Withdrawal Speeds: BetOnline has some of the fastest payout speeds in the industry. Players are receiving checks in 6-13 days, money transfers in 5-7 days, bitcoin within 6-28 hours, and bank wires in 5-9 days.
The Sportsbook, Casino, and Poker Room:
Visually, Betonline’s sportsbook doesn’t have the wow factor once you login (the website looks great, until you register and login) and the process by which you place a bet is different from most of the systems elsewhere. It’s not as intuitive as it could be, but they offer all the major leagues and the line value is good compared to other US Books. There was an old rumor they would just use the same lines as Vegas as ‘starting lines’ but because they post lines before Vegas, this is not true.
Betonline is primarily a Sportsbook but in recent years they have added a poker room both Mac and Windows compatible. It is one of the more popular poker rooms for US players and is always in the top three in regards to player pool traffic. The poker room originally was more of a novelty to recruit poker players into the sportsbook, but it’s now becoming a top trusted poker site resulting into more and more real money poker players. The poker room is worth checking out if you don’t mind a high 5% rake and a majority of the games being low stakes – which is what the poker room was meant to cater to. The graphics are getting better and it’s the #1 poker site we recommend.
The casino at Betonline uses DGS software, one of the leading casino software developers in the world, which has the usual suspect games and 3D slots. The full screen software is quite nice as you can see. A brief tip, try and stay away from the casino games. All-in-one gambling sites such as Betonline want their customers at the sportsbook and will generally set the payouts LESS than the standard.
Betonline covers most of the bases sufficiently well and its betting limits are on the high side, which is good for all types of bettors – small or big. Betonline is a good, solid online sportsbook with a growing poker room that gives its clients reasons to stick around through its commitment to promotions and content. Overall, for a US gambling site they cover the primary concerns of depositing, acceptance and safety, and we at USpokersites.us recommend this site.
Click here to visit the website, www.Betonline.ag. As with any site, I recommend not leaving money the site what you can’t afford to lose. It’s very highly unlikely, but you never know.
Author: Savanah Lavinder
Copyright: 2017 uspokersites.us